Yes. Based in Shenzhen — one of the world’s largest hubs for cross-border e-commerce — we have extensive logistics resources to deliver to over 200 countries and regions. Our team has years of hands-on experience in global e-commerce on platforms like Amazon, eBay, Rakuten, AliExpress, and DTC brands, and we’ve successfully fulfilled campaigns on Kickstarter, Indiegogo, and Makuake. We understand the unique timing, communication, and delivery expectations of crowdfunding backers.

We also work closely with overseas warehouses across North America, Europe, and Japan. While our gifts are typically shipped directly from China, we can easily switch to overseas warehouse fulfillment if your campaign requires it.

Production time depends on the gift type, but once ready, delivery is typically:

• 7–12 days to North America and Europe

• 5–8 days to Asia-Pacific

  We’ll provide a clear, item-specific schedule before production begins so you can keep your backers updated with confidence.

With over a decade in corporate gift customization and cross-border trade, we’ve worked with more than 1,000 suppliers and built strong partnerships with over 500 factories. Our industry experience spans sports products, consumer electronics, furniture, toys, digital accessories, food & snacks, and pet products — so we know exactly which partners deliver top quality in each category. Every batch is inspected before shipping to ensure your backers receive products that match your brand’s promise.

Absolutely. We manage the entire process — production, customization, packaging, labeling, customs clearance, and global delivery. If needed, we can also leverage our overseas warehouse network to shorten delivery times or meet special shipping requirements. This flexibility means you don’t have to worry about logistics, no matter where your backers are.

For most items, we start from 100 units, with flexibility for smaller campaigns. Larger orders benefit from volume discounts.

Our starting rate is $3.99 per backer for simple items like thank-you cards or stickers, including production, packaging, and worldwide shipping. Final pricing depends on the item, customization, quantity, and destination.

Yes. We can integrate your campaign’s story into the gift — printing your logo, using your artwork, or creating custom packaging and inserts — ensuring every backer feels connected to your brand.

We track every shipment end-to-end. If an item is lost or arrives damaged, we’ll resend or replace it promptly. As a team with first-hand crowdfunding experience on Kickstarter, Indiegogo, and Makuake, we know how critical it is to protect backer trust.